Communication in Local Emergency Management Networks (part 2)
Barbara Kożuch 1, Katarzyna Sienkiewicz-Małyjurek 2, Artur J. Kożuch 3 1 - Jagiellonian University, Poland 2 - Silesian University of Technology, Poland 3 - University of Agriculture in Krakow, Poland. International Journal of Contemporary Management 2015; 14 (1): ICID: 1158169 Article type: Original article IC™ Value: 3.00
Background. Emergency management requires flexibility and adaptation to dynamic and changing circumstances. The urgent requirements and high standards of responsiveness in terms of emergency management depend on horizontal and vertical communication since this is of the main factors associated with the appropriate coordination of many essentially independent organisations.
Research aims. The paper attempts to identify the determinants of effective communication, particularly in regard to close coordination, as well as the role played by these processes in the management of local emergency networks.
Method. This work consists of a theory-based empirical study. It is qualitative in nature and the research method is based on both desk research and field research. The research was conducted as part of a research project entitled "Coordination, communication and trust as factors driving effective inter-organisational collaboration in the public safety management system " (DEC-2012/07/D/HS4/00537) financed by the National Science Centre.
Key findings. As a result, the new role of communication as a factor associated with the appropriate coordination in local emergency networks was identified.
Keywords: emergency management, organisational communication, coordination, organisational behaviours, network theory
This article is a revised and updated version of the paper presented on the International Research Society For Public Management Conference 8-12 April 2014, Ottawa, Canada.
This article was prepared under the project financed by the National Science Centre in Poland awarded by decision number DEC-2012/07/D/HS4/00537.